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Reliability stands for keeping quality and performance standards high, which translates into the...

Issue trackers, ticketing, and helpdesk systems are becoming essential tools for any organization...

Autonomy is essential for any solution that different organizations use to exchange information in...

Outsourcing is riding the waves of popularity nowadays. More and more companies resign from...

Here’s a short story of how a single add-on changed the workflow of one company for good!

My name is Serhiy, a member of the Exalate development team. In this blog post, I’ll take you on a...

I had to implement a change approval workflow in JIRA with five different gates. And I thought it...

Handing over an issue from one Jira assignee to another is more than pushing ‘assign’, changing the...