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Zendesk is an amazing tool for customer support, while Jira is the go-to choice for a lot of...

While Jira integrates nicely with a lot of tools, nothing beats its Bitbucket integration for...

In this article, you will learn everything there is to know about setting up an effective Jira...

Jira is made to adapt to many types of teams in many situations, such as project management,...

Who pays the bill? While presenting the concept of Exalate to a group of venture capitalists for...

Reliability stands for keeping quality and performance standards high, which translates into the...

Issue trackers, ticketing, and helpdesk systems are becoming essential tools for any organization...

Autonomy is essential for any solution that different organizations use to exchange information in...

Here’s a short story of how a single add-on changed the workflow of one company for good!