How to Build a Jira Workflow for Scrum: The Complete 2024 Guide

Jira is a great tool for tracking tasks. And Scrum is a great way of getting things done. Given this, software developers make abundant use of both – so you might not be too surprised to learn that Jira is a fantastic platform for running the Scrum methodology. Perhaps most importantly, Jira offers a huge […]

Jira Service Desk vs. Helpdesk for Jira: A Comparison of Customer Portal and SLA

This article was written by Kamil Beer, an Atlassian Engineer at Idalko.  Jira is frequently adopted as an issue tracker – or a ticketing system. In this role, you usually see Jira Service Desk (JSD), the Atlassian application used for an ITIL-compliant IT Helpdesk, service catalog, or customer portal. Sometimes, the app “E-mail this issue” […]

How to Migrate Tempo Plugin Data from Jira Cloud to Jira Server

If you have decided to keep your Atlassian stack under your own control and move from Jira Cloud to Jira Server, but you have no idea what to do with all the accounting data, customer lists, employees’ work-logs, and team configuration, then this article is for you. Although Tempo does not provide a straightforward way […]

Announcing Cascading Select Lists and REST/Java API support for Table Grid Next Generation

Our Jira Table Grid Next Generation add-on (TGNG) gives teams super powers for handling data in Jira. By building table functionality directly into issues, you can pack in far more information, up to and including multi-level cascade fields, and significantly extend your use of Jira. Whether you’re using Jira to track tasks, milestones or invoices, […]

3 Strategies to Manage Jira email Notifications without Getting Overwhelmed

This article was written by Manuel Pattyn, Business Hero at Idalko. If you’re a Jira user, you are already familiar with its great compatibility. It allows you to carry out numerous tasks, handle projects, and connect to other people while they are working in the comfort of their own environment. But, this compatibility comes at […]

How to Set up a Power BI Jira Integration: The Complete 2024 Guide

This article was written by Anna Odrinskaya from Alpha Serve. Agile development tools manage projects and teams while easing administrative responsibilities for IT professionals. Jira, for example, is known to be a great tool for this. Business intelligence (BI), on the other hand, leverages software and services to transform data into actionable insights that inform […]

Announcing Jira Value Placeholders for Table Grid Next Generation

For teams who feel like they need more data power from their Jira issues, our Jira add-on Table Grid is a perfect fit. Table Grid adds rich table functionality directly inside your Jira issues. This allows you and your team to hold more information within a single task or issue. This tool comes fully loaded […]

How to Build the Perfect Jira Workflow for Bug Tracking

Jira is one of the best task-tracking tools out there. And what makes it particularly powerful is that almost everything about it can be customized. Because of this, you can build workflows specifically for your scenario. The platform is famously popular with the dev community and one of the most fundamental challenges that these teams […]

Reaching across the globe with TVH: the challenges a global company faces

When TVH started out in 1969, they were a family business that bought, sold, and repaired various kinds of machinery. Their main focus was set on lift trucks, on a local market in Belgium and its surrounding countries. Soon this focus would shift, with expansions across the entire globe. This expansion was reflected in their […]

The deal with Metronom Health: Revolutionizing the business of glucose monitoring

Pricking their finger to draw a drop of blood used to be the only method for people with type 1 diabetes to check their glucose levels. Yve de Buysscher, head of Metronom Health’s software team, explains the dangers inherent to this system: “Pricking your finger as a diabetes-patient is a bit like driving a car […]