AI-Powered Jira ServiceNow Integration: Embracing the Future of Integration

AI-powered Jira ServiceNow integration

The AI tidal wave has landed on the shores of system integrations. This wave brings a mixed bag of complications and benefits for teams looking to connect systems like Jira and ServiceNow and sync data between them. That’s why we thought we should focus on AI-powered Jira ServiceNow integration separately.  Companies and teams are now […]

Unlocking the Power of Watchers in Jira: A Comprehensive Guide

In the dynamic world of project management, effective communication is the linking pin that ties everything together. Jira offers several features to streamline workflows and enhance collaboration plus communication. To enhance collaboration, one of these features, watchers,  can play a role in keeping team members informed and engaged. In this blog post, we’ll delve into […]

Mastering JIRA JQL: Tips and Tricks for Efficient Issue Tracking

Unlock the full potential of JIRA with advanced JQL queries. Introduction JIRA is a powerful tool for project management and issue tracking. It’s widely used by teams to plan, track, and release software. At the core of JIRA’s flexibility lies the JIRA Query Language (JQL), a powerful tool that allows users to perform advanced searches […]

How to Integrate Jira and Salesforce?

This article was written by Yuliya Nesen from Peeklogic Introduction Atlassian Jira can integrate with Salesforce in a single environment with two-way automated data synchronization via a specialized Connector tool. Let us briefly explain the purpose of this article. A quick integration between Salesforce and Jira can significantly improve several business processes, including the interaction […]

Ultimate Guide to Atlassian Cloud Backup Solutions: Ensure Data Security

Atlassian Cloud backup solutions With many of our Atlassian customers transitioning from the on-prem server and data center platform to cloud this subject is becoming more and more relevant. With cloud being Atlassian’s main focus, this question has become more actual than ever with our customer base. Specially since the native backup solution offered by […]

Optimize your organisation with Atlassian Analytics

As companies are growing bigger, more and more data will be created. The growing amount of data makes it harder to see bottlenecks in your processes, problems in your products, or other things you would want more insights on. Atlassian analytics allows you to do this. What is Atlassian analytics? Atlassian analytics allows you to […]

Embracing the Digital Shift and Transformation: A Guide for Directors and Managers

In the modern business landscape, the transition from traditional, analog methods to digital practices is not merely a trend but a strategic imperative. Digital transformation, driven by the need for greater efficiency, flexibility, and collaboration, is reshaping the way organizations operate. Customers today expect fast, efficient, and customized services, something that is difficult to achieve […]

Optimizing ITSM Performance: A Guide to Tracking and Measuring in Jira Service Management

IT Service Management (ITSM) is fundamentally about delivering IT as a service and treating stakeholders as customers, working quickly and efficiently to deliver the best service possible. A key part of this is tracking and measuring performance and results – what gets measured gets improved, after all. In this guide, we’ll explore how to track […]

ITSM Workflows and Automation in Jira Service Management

Rather than simply maintaining systems and infrastructure, the core tenet of the IT Service Management (ITSM) philosophy is to deliver IT as a service to customers. A key part of this is to have logical workflows that drive queries, problems, and incidents onward so answers can be provided and solutions can be implemented, quickly and […]

Mastering Atlassian Intelligence: AI Insights in the Ecosystem.

Atlassian Intelligence, built in collaboration with OpenAI, takes automation features forward by leaps and bounds, creating and summarizing content, giving you fast access to information, analyzing data, and providing powerful virtual agents. In this article, we’ll explore what Atlassian Intelligence is capable of and what it can do for you. What is Atlassian Intelligence? Atlassian […]