How to Integrate Multiple Jira Instances: The Comprehensive 2024 Guide

As teams and companies grow bigger and new work management systems are introduced to facilitate collaboration, the need to integrate data becomes more evident. For instance, you might be working in Jira on-premise and you decide to synchronize some data with another team using Jira Cloud. So in this article, we’ll show you how to […]

How to Improve Jira Service Desk Security: the Complete 2024 Starter’s Guide

This article was written by Guillaume Lorquet, an Atlassian Engineer at Idalko Jira Service Desk is mainly considered as a customer portal. It is also well-known among its users for the features it offers like automation, customer feedback, SLAs, and queues. It gives more user-friendly access to your customers and provides them with a way […]

The Comprehensive Guide to Xray for Jira: The Leading Test Management Tool

This article was written by Tonislava Docheva from Xray. The role of software testing is becoming increasingly important in the software development lifecycle to ensure that software is released with the highest possible quality. With an increased amount of testing, more advanced test plans and strategies, it is evident that a proper test management tool […]

Announcing Idalko’s New Service Desk

As a fast-growing company, Idalko among many other companies tries its hardest to provide the customers with the best service possible. This service includes support along the way, and what would be more efficient than a user-friendly service desk where the customer can track their requests and find the answers to their questions? This has […]

Comparing Top 4 Jira Time Tracking Apps of 2020

This article was written by Kamil Beer, an Atlassian Engineer at Idalko.  Time tracking is one of the first features administrators equip their Jira with. Whether for creating customer invoices, tracking project costs, or simply reporting on who did what, the right Jira time tracking app simply makes sense when using an issue tracker. Not only […]

The Complete 2024 Guide to Gantt Charts in Jira

Gantt charts offer a powerful way to visualize, track, and manage tasks and projects against a timeline. The bad news, though: Gantt charts are not natively supported in Jira. Fortunately, that’s not the end of it. The best way to bring Gantt chart functionality to your instance is to use one of the various available […]

How to Set up a Jira Azure DevOps Integration: The Comprehensive 2024 Guide

Many companies seek the right software integration solution to sync data flexibly and collaborate. Let’s say your team works in Jira while your customer or partner works in Azure DevOps. The need for a Jira Azure DevOps integration becomes obvious when both sides need to work in their own environment. Such integration helps teams to […]

Announcing a Jira-app to Migrate from Table Grid Editor to Table Grid Next Generation

We’re always looking to enhance our offering and to better serve our customers based on their feedback. One major project that we’ve been working on is Table Grid Next Generation (TGNG). It’s a completely new version of Table Grid Editor (TGE), which adds powerful new features and functionality to your Table Grids. To enable our […]