for Businesses Seeking Seamless Collaboration and No-Nonsense Solutions
Say goodbye to the hassles of IT management and embrace the future of efficiency. Our comprehensive Managed Services offer is designed to cater to your every need, ensuring your systems run flawlessly while you focus on what truly matters—growing your business.
Monitoring
Update Support
Data Protection
Performance and Structure
Knowledge
at Your FingertipsMonitoring
Ensure the continuous health of your digital environment with our automated monitoring. We keep a watchful eye over your servers, and Atlassian applications, and employ custom scripts to maintain peak performance.
Our rapid-response team is ready to swoop in and tackle any issues while providing monthly performance summaries for your convenience.
Go to the FAQ sectionUpdate Support
Bid farewell to software patch concerns. Our team keeps your environment up-to-date by regularly updating your operating systems and Atlassian products. We schedule updates during off-peak hours to minimize disruptions, and every update is followed by rigorous system validation to ensure seamless operation.
Go to the FAQ sectionData Protection
Secure your company’s future with our comprehensive data protection, backup, and disaster recovery solutions. Tailored to your specific needs, we deploy Atlassian applications using redundant containers. Our automated monitoring, regular security scans, and systematic system upgrades provide robust protection for your valuable data.
Go to the FAQ sectionPerformance and Structure
We’re committed to maintaining your environment’s peak performance. Our team conducts daily audits to identify and address any performance issues promptly. For quick issue reporting and requests, we offer an intuitive ticketing system, and our response times are within two hours based on your SLA.
Go to the FAQ sectionKnowledge
at Your Fingertips
Knowledge at Your Fingertips tab: Access essential information effortlessly through our user-friendly WIKI. Find details on your SLA, environment descriptions, and monthly reports conveniently stored in one central location. Stay informed and save valuable time with this centralized knowledge hub.
Go to the FAQ section
Ready to supercharge your Atlassian experience with Idalko? Let’s embark on this journey together. Contact us now to unleash the full potential of your tools and projects!
