Podcast: How to Use Jira Core for HR Management


This is the second episode of Atlassian.FM by Idalko, is a podcast on everything Atlassian. In this episode, Kamil Beer, an Atlassian consultant, takes a deep dive into how to efficiently use Jira for HR operations and cut costs in the process. 

About this episode:

  • Why run your HR operations on Jira Core
  • Jira Core for HR operations: use cases
  • The advantages of using Jira Core for HR and for implementing operations
  • Useful Jira add-ons for HR operations
  • How to track roles and candidates on Jira Core and relevant add-ons
  • Managing sensitive employee data, employee feedback, reviews, and GDPR
  • Budgeting, tracking employee costs, and salaries and helpful add-ons

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The Episode Transcript

Manuel Pattyn: Hello everybody! This is Manuel from iDalko. This is not our first podcast, this is in fact the second! The first one was on licensing that I’ve done with my colleague Anne. Today, we will go on to another topic which is more specifically on how to use Jira for non-IT use, but for business use.

And what kind of business use? Today we’ll look closer into HR, how can we use HR workflows policies, and incorporate them into our Jira environment because all of our customers have Jira, so why couldn’t they use it in more departments than just the IT department since the licenses are present?

For that purpose, we have asked a very well-known speaker on the part of Atlassian topics, that is Kamil! Kamil, the floor is all yours, go ahead!

Kamil Beer: Alright. Hi! I’d like to say hi to all of our listeners and viewers. Hi Manuel! Thank you for the invitation, I appreciate it. So what is the idea here, like why Hr and why run it in Jira? Well first of all, as you have already said, having an HR module for your Jira doesn’t really take too much work or some big expenses because you can always add it to your existing Jira configuration, so it’s not like you’d be running a whole new browser that you need expensive add-ons or integrations for.

The point is having HR is something that every company can utilize, right? Every company runs, let’s say, onboarding or well hopefully holding some reviews or perhaps doing some meeting minutes with the people from your team, having like personal you know personal annual reviews? Yeah, I already mentioned that.

So it’s something that almost every company can use and it comes at a little cost, you know, a little cost of you just implementing the process and listening to your HR team.

So why Jira Core? Because that was the answer to what why HR. Why Jira Core. Well about five years ago, you all remember the big division between Jira Core, Jira Service Desk, and Jira Software. So Jira Software is one of the most popular types of Jiras there are. That’s a fact. You can see it everywhere and it’s helpful to agile teams, all right? You have service desks help perform for like ITSM processes and then there’s Jira Core and it’s just… it’s just something that… it’s Jira how it looked before the division in 2015 without any extra add-ons.

It’s not very interesting, but the reason I’m presenting the HR use case on Jira core is the reason that you can perfectly run it if you only have Jira Core. I mean you can run it on software, you can run it on the service desk, but the minimum requirement is having Jira Core.

And that’s why I joined these two topics or these two teams together. So that… it makes sense even because Atlassian presents it like Jira Core is for business teams and what the use case is being HR.

So given my experience from some of my clients that already run HR, I thought I would like to join together all the bits and pieces of all the different experiences into one comprehensive module with already various HR processes in it, like onboarding, meeting notes, reviews. And like… I’d like to take some time talking about it and yeah, maybe some of our listeners will find the use case interesting. We’ll see!

So do any of your clients here in iDalko use Jira as an HR platform?

Manuel: Well, in fact, several do. And iDalko in itself uses it for their HR onboarding. Not only onboarding, not only reviews or recruitment but also like connection with the IT department. Because they need to buy or prepare a laptop, then a request goes to procurement to procure a laptop for the person or to have other facility accesses like access cards, keys, or whatever. So it’s all like a kind of checklist that we use for it and the same is for our customers that use it in this case.

Kamil: So mostly onboarding, something like that. Onboarding, reviews, evaluation, the whole spectrum.

Manuel: No, I’m asking because to some, having HR in Jira might come off as strange because there’s a lot of like specialized tools. So that’s why I asked you if any of iDalko customers are familiar with this use case and it’s nice to hear that actually people in iDalko use it. Because they perfectly can because Jira can support the process quite well. So I already mentioned the three Jiras, right?


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