A Complete Guide to Jira Subtasks

Jira’s power comes from just how much the platform can be extended and customized at every level – from the very top, at the level of projects, epics and components, right down to the level of subtasks. But just what are Jira subtasks and what are they for? What is covered in this blog post: […]

Everything You Need To Know About Jira Reporting

This blog post was written by Khrystyna Shparyk from AlphaServe.  For businesses that use Jira for their IT and customer service management, Jira reporting becomes a vital asset to generating quick insights about projects, teams, and individual users. Jira has an in-built reporting feature for generating reports. Users can generate custom reports with reporting add-ons […]

ESM vs. ITSM: Key Differences in Enterprise and IT Service Management

The IT Service Management (ITSM) philosophy has transformed the way that organizations deploy their IT resources. Enterprise Service Management (ESM) takes this a step further, exploring how these same practices can be extended across the business to unlock organization-wide efficiencies and drive the digital transformation journey forwards. But what exactly are ITSM and ESM? And […]

A Comprehensive Guide to Jira User Stories

Jira has been built from the ground up for agile developers, so it’s only natural that the platform has features for creating and working with user stories. Jira makes it fast and easy for agile teams to work with user stories, seamlessly fitting them into workflows and sprints. User stories aren’t product specifications, though. Instead, […]

Master Jira Work Management with this Comprehensive Guide

Jira Work Management helps business teams to collaborate and to track work. This makes processes transparent and ensures that progress can be measured, building accountability into the system and ensuring that teams are aligned. What’s more, it embeds these workflows within the Atlassian ecosystem, opening up enormous opportunities for extension, customization, and integration. What is […]

How To Use Labels in Jira : A Complete Guide

Jira is all about getting things organized – what gets tracked gets managed, after all. And the platform offers a variety of ways to group and sort issues, from epics to components to projects. Jira’s most flexible sorting tool, though, is the Label. This guide will explain how to use Labels, what they’re for, and […]

A Complete Guide to Advanced Roadmaps for Jira (2024)

Jira Advanced Roadmaps (AR) feature was built to help teams look forward – laying out the map for the path ahead as multiple teams work together on larger-scale initiatives. The feature provides a collaborative, real-time platform that makes it easy to review the status of work and for teams to communicate their plans. This guide […]

How to Use and Create Epics in Jira : the Ultimate 2024 Guide

Jira is all about getting work done, and Epics are a valuable way of contributing toward that goal. And generally speaking, Epics are intended for jobs that, as the name would suggest, aren’t going to be done in a day but are going to be…. epic. In this guide, we’ll break down what Epics are, […]

Components in Jira : Get your Work Organized

Using Jira’s Components feature, you can break projects up into smaller subsections. This makes projects simpler and easier to manage – with Components combining tasks into jigsaw pieces that fit together to fill out the bigger picture. Given this, Components can be an extremely useful tool for tracking and managing work. In this guide, we’ll […]

Glossary for Confluence: How to Manage Glossaries and Terms in Confluence

This article was written by Fares Laroui from Spectrum Groupe. In today’s data-driven world, organizations, big and small, have found themselves dealing with large volumes of data often spread across multiple channels including Confluence. Typically, information can be lost in endless email threads, long intranet streams, document management systems, etc, and the list goes on. […]